Frequently Ask Question

What is so unique about Water Ionizers?

A water ionizer/alkalizer is much more than just a filter. Of course it filters out contaminants and purifies the water. However it gives us a lot more, in particular it offers four great qualities to our body:

  • antioxidants for detoxifying and rejuvenating body tissues, fatty tissues and cells,
  • high alkalinity for de acidifying the body,  
  • smaller water clusters to hydrate the body much deeper, and
  • ionic, electrically charged minerals, for much better absorption of minerals and effective delivery to the vital organs

The water is delicious, it tastes soft and is therefore easy to drink.  A nice side effect is that we drink naturally more water as well.

With that the body improves in health, we feel well, we sleep well, we perform better, we increase in our vitality. Our complexion improves, skin becomes softer, hair healthier, we look better. It reduces pain, lowers high blood pressure, balances colesterol, reliefs allergies and arthritis, and it offers many more posiitive effects for recovery, healing and rejuvenation.

All this is based on ionised water being so beneficial to the body's functioning, and as we are about 70-80% water depending on our life stage, the body thrives on water that assists its functioning. It is not a miracle water, althoug it offers smaller and bigger wonders ..... but really (provided we drink plenty of this water) it simply matches the body's needs well and the body thrives on it.swer

Additional Benefits?

Alkaline water ionizers improve the taste of food beyond that of normal filtered water. It very often allows users to modify their diet naturally and without stress as the user ‘s basic pH balance changes. Weight loss is a common free bonus of drinking alkaline ionized water.

Users commonly report positive health changes, such as more energy, increased level of endurance, better concentration and focus, better hydration, showing skin and hair being softer, and the complexion exceptionally good. It offers relief from pain, such as mussel and back pain, and arthritic pain.

Athletes enjoy a marked increase of endurance, together with a majorly reduced chance of lactic acid build up, as the body gets supplied with ionic alkaline minerals through the drinking water.

The byproduct acid astringent water is beneficial for skin complaints, may be used as a hair rinse, eye-wash, gargle, and for mild antibacterial cleansing. Users have also reported excellent results for Tinea and eczema.

Is this a new product?

Water ionizers are not a new product. They have been developed in Japan in the 1960's, and have been around in Korea almost as long. In the US they have been present since the 1990's, and today they are present all over the world, such as Europe, South Africa, China, Russia, India, Malaysia, ....... Australia, and NZ.

Why is it expensive?

Water ionizers most expensive part is the electrolytic plates made out of platinum and titanium and then there is the electronics for optimal functioning. A good water ionizer will last many years. Once established, the actual running of the ionizer is relatively cheap. Compared to bottled water solutions, it is both economical and environmentally friendly.  We estimate that a KYK or an EOS ionizer will last 15 years + depending on how it is looked after. The running cost of ionised water is approx NZ $ 4-6 cents/liter depending on the model of the ionizer.

What is the magic in a Water Ionizer?

The ‘magic' is really a simple process called electrolysis, or ionization. Ionized water has four qualities that are great for the body's health: plenty of Antioxidants, Alkalinity, excellent Hydration, continuous detoxification

A custom designed motherboard controls all aspects of the process of ionization, including flow rate, water temperature, and a range of  customizable pH output settings.

Will my Ionizer fit my kitchen tap?

IONZA offers several water ionizers for different installation options. The EHM Vita and EOS ionizers can be connected directly to your kitchen tap with a tap diverter valve. The KYK, Chanson and the Ionplus ionizers are not supported for the direct connection to a multi temperature tap, as there would be danger for hot water to run through. The water ionizer needs to be securely connected to the cold water source only. Any chance to accidently turn on the hot water tap and run hot water through the unit is therefore eliminated. Ionza installers or your plumber will do this for you. The installing plumber will need to sign the warranty installation confirmation. This is to ensure the safe running of your valuable appliance.

The EHM Vita, which is designed to be connected to the kitchen tap offers also more portable features.

Give us a call and have a talk about your requirements. Full instructions are supplied with each unit.

Do I need any special fittings?

This depends on the type of installation that you want to have. Feel free to contact us.

Can the ionizer go under my bench?

Yes it can. There is a necessity to provide a drain for the acid water to flow to. You may wish to collect this water or simply connect it to a drain. Ionza offers tap controlled under sink ionizers, such as the Chanson, Ionplus Under bench ionizer, or the KYK Hydrogen Machine . Please go to 'ionizers' on our website for more information.

Can I fit this ionizer it to my existing filter system?

Yes, you can connect it to most pre-filters. Please check with us regarding your situation.

What can I use the acid water from my Ionizer for?

The acid water is a ‘free' bonus. It is excellent for all manner of skin complaints. It can be used as an astringent face wash. it's excellent for hair care, acne, sores, bench top sterilization, general cleaning and more. We also offer the acidic drain water to our house plants, and they thrive on it.......

Why does the ionizer ‘split' the water into acid and alkaline?

The ‘splitting' of the H2O (water) is the proof that the Ionizer does what it says it does. The process of splitting causes the following:

Approximately 70% of the H20 (water) input is molecularly rearranged into OH-, or alkaline, negatively charged water.
Approximately 30% of the input H2O is molecularly rearranged into HO, or acidic water.

Ionized water from water ionizers is light water. It has a smaller molecular cluster and you can drink it all day hydrating the body really effectively.
Ordinary water does not penetrate your cells like alkaline, ionised water does. This is why ionised water which is rich in antioxidants is able to rid our bodies of acid wastes in the cells. It can go where ordinary water cannot, and it has the capacity to neutralise free radicals, and to balance acidity in the body.

How do I know if I have acidosis or an acid-overloaded system?

Due to the pace of life and the state of our foods, the concentration of acid-producing items in our diet means that the majority of people are overloaded. You might know individuals who seem to be calm all the time, there's a very good chance that he or she isn't acid overloaded.

You can test your urine/ saliva to give you some idea of your acidity. To achieve a more accurate reading, it needs several readings over the course of several days to assert the body pH. Bearing in mind, that our body is always attempting to balance the acid and alkaline levels, therefore it might  be getting rid of a lot of acid at the time of the test.

It is a good idea to give consideration to your diet. There are many sites that will give you a list of acid and alkaline-producing foods.

Why does the water ionizers filter leave some minerals in and not others?

It does not filter out minerals that are in solution because they won't stick to the carbon. Minerals that are not in solution will be filtered out. It is important to retain minerals in the water, as the body wants to receive minerals, and the ionization needs minerals to function well and to offer ionic minerals.

Will 'hard water' be an issue for an ionizer?

Hard water, and water with high lime content may require additional pre-filters to ensure the machine runs correctly and long term.

How do I change the filter?

There are manuals for each system explain how to change the filters. It is very easy, and you will not need an installer/plumber to do this.

Is a Water ionizer just another new, unproved health gadget?

Water ionizers have been in use worldwide for more than 40 years. In Japan every 5th household has a water ionizer. In Korea maybe every 15th household. There are millions of users worldwide.

The same concept has been used for home and industrial applications. Ionizers have been approved by the Ministry of Health and Social Welfare in various countries. In Japan and Korea it is present in numerous hospitals.

There has been intensive research done internationally for many years. There has been extensive research done over several decades. There is data available today showing interesting findings on general health benefits, combating disease such as diabetes, on animal rearing, applications in the milk industry, agriculture, horticulture or simply about extending shelf life of produce

Why did it take so long to introduce water ionizers to some countries?

It took many years for the west to take up the concept and the ionizers from Japan and Korea. Today water ionizers are present in many countries.

What maintenance do water ionizers require?

The Homay, EOS and  KYK Chanson and Ionplus water ionizers have a fully automatic cleaning cycle, that kicks in after every time ionized water was produced. It pays to test the ionizer every 3 months for its functioning. Fill maybe 20ml of ionized water pH9.5 into a glass, add 4 drops of testing liquid to it, and check the colour response. It needs to be purple. If it is not, then it pays to clean the machine manually: Dial pH 4 or pH 3 if available and run it for about 10 liters to clear the electrolytic plates from scale/mineral deposits. After that test again. If it still does not show up purple, it might be appropriate to clean for another 10 liters. If it stiil prolongs and does not free up the scaling through this cleaning method, then the ionizer needs to be cleaned with a 'cleaning cartridge', which offers lemon acid into the ionization chamber.  A pre-made cleaning cartridge is available for the EOS and KYK range. For the Chanson we can offer a cartridge which can be filled with Citric Acid, which offers a simple and cheap method to clean the plates. More details, please contact Ionza.

Filter replacements: The filters need to be replaced every so often. Different models have different filter life spans. Some show their life on the display of the ionizer with a filter counter. Once a filter comes to the end of its life, the ionizer offers an alert, e.g. the KYK and EOS show it in the display at 70 liters remaining filter life, to remind that it will need replacing soon

How can an Ionizer treat skin rashes, acne or eczema?

Acid water kills bacteria and keeps our skin clean naturally.  It is also a natural astringent that will tighten as it cleans. It won't irritate skin like chemical based acne and rash treatments. Strong ionized acidic water at approx pH 3 has been used in hospitals in Korea and Japan successfully to treat eczema, psoriasis and athletes foot.

I know that I should eat and drink healthy foods, but I can't seem to keep to a consistent program. How will a water ionizer alkaliser help me?

Drinking ionised alkaline water and your interest in health are a good match. By default, drinking the ionised alkaline water, you will get lots of antioxidants into your body thereby consistently detoxifying your body on a cellular level and balancing oxidative stress. Provided you drink the water you will hydrate your body well. Ionised water also assists you to increase alkalinity in the body helping to balance the effects of acidity accumulated from food, drinkgs and stress.

Is the ionized water easy to drink, - how easily is it absorbed in the body?

With the increased solubility of the water, it is more readily absorbed into your body. Your skin and hair may become significantly softer. In addition, it can enhance the absorption of vitamins and minerals into your body. It also may help clear up some digestive problems.

Why is some water considered healthier than others?

People located in the Hunza Districts of Pakistan, Shin-Chan areas of China, the Caucasus in Azerbaijan, and in the Andes Mountains live longer with less health problems. There are other well known healing springs in the world, famous for its quality of water, such as Lourdes in France. Researchers find that these waters are high in alkalinity, have a negative ORP (oxidation reduction potential), potential caused by either intimate contact with certain native volcanic materials/minerals or by cascading over certain igneous rocks. Higher content of ionic minerals and smaller clustersize are the othe features of such springs. It is proven that water Ionizers are able to produce the same features to different levels, and similar effects.

Shouldn't we be drinking water as close to our blood pH as possible? Can we drink high alkaline water straight away and lots of it?

In a perfect world, we would have perfect pH input to our bodies. In reality most people's body pH is too acidic. This is due to our lifestyle, acidifying foods and drinks and also stress.

Too much acidity in the body is the arguably the underlying root of disease. Too much acidity gets stored in fatty tissues.

The pH of our blood is the supreme commandment of the body. All systems work to support its stability, most often to the detriment of ‘lower order' body systems such as pancreas, kidneys, bones, and pH buffering system.

It is most beneficial to offer the body qualities that ionized water offers, such as high alkaline water, as it assists the body to detox, and to eliminate acidity.

It pays to start drinking ionized water at a low level such as pH8.5 and drink this level for about 3 weeks. Then advance to pH 9 for another 3 weeks. After go to pH9.5 and drink this level as the general mature drinking level. For remiedies and boost of energy, you can drink pH 10, however only once you accustomed yourself to the mature drinking level.

According to our experience, drinking pH9.5 alkaline water regularly is appropriate and beneficial. Drinking too much alkaline water?  As with anything when we don't listen to our body and force things, it is possible to consume too much and override  the body, just like with alcohol. However this has never been an issue as far as we can tell. What we have experienced that clients have started drinking ionized water straight with pH9.5 and therefore experienced detox and elimination. A gentle approach is appropriate.

Where are the Ionizers made?

All KYK and EOS ionizers are made in Korea. The Homay ionizers are made in China by one of the market leaders, while the Homay electrolytic plates are made in Japan.

Will I get the high pH and ORP levels on any water supply with my Ionizer or Hydrogen Generator?

The ionization is also influenced by the mineral content of the source water. In some situations when the water supply is very soft, it pays to include a Remineraliser in line. e.g. Rainwater (in particularly rain water stored in plastic tanks), reverse osmosis, some springs, some aquifers, some dams (surface water).

The HOMAY, KYK 25000 and the EOS range all offer good to excellent strength of water ionisation. this means that they all can offer levles of pH from approx pH 4 to pH 10. The EOS ionizers, such as the Platinum and the Revelation can offer stronger levels as well going from pH3 to pH 11 and slightly beyond depending on the water source and the flow rate.

Antioxidant capacity is also offered in a range: ORP (=Oxidation reduction portential or in simple terms the antioxidant content) of up to -350mV for the HOMAY range, of up to -450mV for the KYK 25000, the EOS Platinum and EOS Revelation an ORP of up to -600mV (depending on mineral content in the source water), for the EOS Revelation slightly stronger capacity due to its 9 plate capacity.