Terms of service

Terms of service

Introduction

Welcome to Ionza's website. We, at Ionza, are committed to delivering an exceptional online shopping experience for water filtration and ionization products, governed by the Terms of Service outlined here. By using our website, you consent to these terms, designed to ensure a clear understanding of our mutual obligations.

Acceptance of Terms

Your access to and use of our services—spanning from browsing to purchasing products—indicates your agreement to these Terms of Service, inclusive of any related policies and notices. Should you disagree with any part of these terms, please refrain from using our platform.

Updates and Modifications

Ionza reserves the right to modify these terms and our services at any time. Such changes will be effective upon posting on our website. Continuous use of our site following updates signifies your acceptance of these changes. We encourage regular review of the terms.

Legal Capacity

By agreeing to these terms, you confirm that you are of legal age in your jurisdiction to form a binding contract, and you may allow minors under your care to use this site under your supervision.

Use of Our Services

Our services are available for lawful purposes only. It is prohibited to use our products or platform in any manner that breaches legal standards, including copyright laws. Any malicious activities, such as spreading viruses or engaging in unauthorized access, will lead to immediate service termination.

Transactions and Conduct

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, including but not limited to cases where fraud or an unauthorized or illegal transaction is suspected.

Content Accuracy

Ionza strives to provide accurate, complete, and current information on our website. However, we do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, and availability. We reserve the right to correct any errors and to change or update information without prior notice.

Product and Service Availability

Availability of our products or services may vary, and certain offerings may be limited to specific regions or jurisdictions. Ionza reserves the right to limit quantities and to discontinue products without notice.

Billing and Account Information

You agree to provide current, accurate purchase and account information for all transactions at our store. Ionza reserves the right to refuse or cancel orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Third-Party Tools and Links

Our website may offer access to third-party tools and links, over which we have no control or input. Your use of such tools is at your own risk, and we encourage you to review the third-party policies before proceeding.

User Comments and Feedback

Any comments or feedback you provide may be used by us without restriction. While we value your input, we reserve the right to remove or edit content that we deem inappropriate or offensive.

Personal Information

Your submission of personal information through our store is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

Errors and Omissions

Ionza is not liable for any inaccuracies, errors, or omissions in the content provided on our website. We undertake no obligation to update, amend, or clarify information, except as required by law.

Prohibited Uses

The use of our site for illegal or unauthorized purposes is strictly prohibited. This includes any activities that violate intellectual property rights, or any actions that compromise the security of our website or the Internet.

Disclaimer and Limitation of Liability

Ionza provides its services on an "as is" and "as available" basis without any warranties, express or implied. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or products.

Indemnification

You agree to indemnify and hold harmless Ionza and its affiliates from any claims, damages, or expenses arising from your breach of these Terms of Service or your use of our services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, such provision shall be enforced to the fullest extent permitted by law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these terms at any time by notifying us that you no longer wish to use our services.

Governing Law

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of New Zealand.

Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service. It is your responsibility to check our website periodically for changes.

Contact Us

For any questions regarding these Terms of Service, please contact us at:

  • Email: info@ionza.co.nz
  • Address: Live Water Limited, 141 Rocklands Road, Clifton, Takaka
  • Phone: +64 3 5257911
  • NZBN: 9429050975587

By engaging with Ionza, you’re supported by our commitment to quality products and transparency in service. We look forward to serving you.