Whats is the ideal water for the machine to function at its best ?
Water hardness should be low. TDS should be between 40 – 150. The flow rate should be at around 2 liters per minute, but these parameters are flexible. The most important part to get right is the minerals inside the water, without any minerals in the water the machine can not electrolyze properly. If living ruraly, please use the Active-Bio prefilters.
When should I use pre-filters with the Ionizer ?
We advice use city or municipal water for the machine , because rain water are all complex and depending on your water tank, it can also be acidic. The most important part to get right is the minerals inside the water, without any minerals in the water the machine can not electrolyze properly.
We suggest to use the ACTIVE-BIO pre-filter system to ensure the machine produces correct pH levels. In case there is presence of Fluoride in the water supply, please use the FluorEX Pre-filters.
My Display is in Chinese, how can I change the language in my machine ?
Step 1. Turn the machine off at the wall and then back on again.
Step 2. Press the PURIFIED WATER button for 5 seconds to enter the programming mode.
Step 3. Press the PURIFIED WATER button again 2 times. Do not hold it down, just a tap will do the trick.
Step 4. This is now the language area. So hit the ACID WATER once to change it to english.
Step 5. Press PURIFIED WATER button a few times until to reach the main display again
My machine's display does not show me the alkalinity or the flow , what should I do ?
The flow sensor can't detect the water.
Please check if the sensor has been blocked.
Check the videos bellow for further instructions.
The cleaning light is on, how can I turn it off ?
The red light might have come from the power being off for a short time. Generally when the red light is on the ioniser needs to be set to the cleaning menu on the bottom of the display and then let the ioniser run for a few minutes until the light is off. Addiotnal troubleshooting will be to reset the filter & reprogramming
How can I reprogram the machine ?
The Vita Ionizer gets reprogrammed before sent to the customer, to suit our needs. It could be that the Cleaning cycle frequency was mistakenly set to the wrong amount. It should be set to 60Lts. Below are some instructions to check. Press the reprogramming button for 5 seconds to enter the programming mode, scroll through to Cleaning cycle frequency, and make sure it's 60 Ltrs. Once changed press the ACIDIC WATER button to go back to the main screen.
Turning off the volume
Please refer to the Manual - page 12, follow the instructions.
EHM Vita - Filter only